Privacy Policy
At MedXMG.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make a purchase from our website.
1. Information We Collect
When you use MedXMG.com, we may collect the following types of information:
a. Personal Information
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- Name
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- Email address
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- Phone number
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- Shipping and billing address
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- Payment details (processed securely via third-party gateways)
If you upload or provide prescription or health-related data, we handle it in accordance with applicable healthcare privacy laws, including HIPAA where required.
c. Technical Information
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- IP address
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- Browser type and version
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- Device information
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- Pages visited and time spent on the website
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- Cookies and tracking data (see Section 6)
2. How We Use Your Information
We use your information to:
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- Process and ship your orders
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- Verify prescriptions and comply with legal requirements
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- Communicate with you about your orders or inquiries
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- Improve website functionality and user experience
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- Ensure compliance with our terms and applicable laws
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- Send you marketing communications (only if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
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- Licensed pharmacists and healthcare professionals (to fulfill prescriptions)
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- Third-party service providers (e.g., payment processors, shipping companies)
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- Legal authorities (only if required by law)
- IT and analytics providers (for site performance and improvement)
- All partners are required to uphold data privacy standards.
4. Data Security
We implement industry-standard safeguards to protect your data:
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- SSL encryption
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- Secure servers and firewalls
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- Access controls and staff training
However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Depending on your location (e.g., EU, California), you may have the right to:
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- Access, correct, or delete your personal data
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- Withdraw consent at any time
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- Request a copy of your data
- Lodge a complaint with a regulatory authority.
6. Cookies and Tracking
We use cookies to:
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- Remember your preferences
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- Analyze website traffic
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- Enhance security
You can control cookie settings via your browser.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please read their policies before providing any personal data.
8. Children’s Privacy
MedXMG.com does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the revised date. We encourage you to review it regularly.
10. Contact Us
For questions or concerns about this Privacy Policy